Privacy Policy

Last Updated:  Policy is Published, October 21, 2025

1. Introduction

This Privacy Policy describes how Peak Media (referred to as “we,” “us,” or “our”) collects, uses, processes, and protects the personal information you provide when you use our website and related services. Our Services include Website Design and Development, Digital Marketing, Business Plan, Autobiography, Mobile Application, Social Media, Blog/Article Writing, Personal Brand Management, and Press Release (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect different types of information to provide and improve our Services successfully.

A. Personal Identification Information (PII)

This is the information you voluntarily give us when you inquire about or purchase our services:

• Contact Data: Your name, email address, phone number, and company name.
• Billing Data: Payment details (handled securely via third-party processors) and billing address.
• Communication Data: Records of communications when you contact us via email, phone, or our website forms.

B. Project-Specific and Highly Confidential Information

Due to the sensitive nature of our consulting and content creation services, we collect confidential and proprietary data essential for project completion:

• Business Plans & Digital Marketing: Proprietary business models, financial data, internal strategies, client lists, and marketing performance metrics.
• Website/Mobile App Development: Website/server login credentials, development access details, and project-related intellectual property.
• Autobiography & Personal Brand: Highly sensitive personal information, life stories, career details, and confidential biographical data needed for writing and branding.

C. Usage Data

We automatically collect information that your browser sends when you visit our website:

• Technical Data: Your Internet Protocol (IP) address, browser type and version, the pages you visit, the time/date of your visit, and time spent on those pages.
• Tracking Data: We use cookies and similar tracking technologies (like Google Analytics) to monitor website activity and analyze user behavior.

 

3. How We Use Your Information

Peak Media uses the collected data for the following essential purposes:

1. Service Delivery: To manage and complete the services you have contracted us for (e.g., designing a website, writing a business plan, running a marketing campaign).
2. Contract and Payment: To manage your service contract, process payments securely, and issue invoices.
3. Communication: To provide you with project updates, progress reports, and respond to your support requests.
4. Improvement: To analyze how our Services are used and continuously enhance our offerings and website performance.
5. Security: To detect, prevent, and address technical issues or fraudulent activities.
6. Marketing: To send you information, offers, and updates about other services that may be relevant to you, provided you have not opted out of these communications.

4. Disclosure and Security of Your Data

We do not sell or rent your Personal Identification Information. The security and confidentiality of your project data are our highest priority.

A. Disclosure of Data

We may disclose your Personal Data only in the following limited situations:

• Service Providers: We share data with third-party vendors (e.g., hosting providers, payment processors) who perform services on our behalf and are strictly bound by confidentiality agreements.
• Internal Team: Project-specific, sensitive information is shared internally with our expert writers, designers, and developers only for the purpose of completing your contracted service.
• Legal Compliance: If required by law or in response to a valid governmental or court request.

B. Data Security

• We use commercially reasonable security measures, including secure servers and strict access controls, to protect your Personal Data, especially your proprietary project information.
• We recommend and often utilize Non-Disclosure Agreements (NDAs) with clients when handling highly sensitive data to ensure maximum legal confidentiality.
• However, please remember that no method of transmission over the Internet can be guaranteed as 100% secure.

5. Your Data Protection Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have certain rights regarding your Personal Data, including:

• The Right to Access: The right to request copies of your personal data we hold.
• The Right to Rectification: The right to request that we correct any information you believe is inaccurate.
• The Right to Erasure: The right to request that we erase your personal data, under certain conditions.

To exercise any of these rights, please contact us using the details provided below

6. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your dealings with our website, please contact us:

• By Email: info@peakmediaconsulting.com
• By Phone: +1 (512) 222-8341